- the independent German certification body for education and economy in a globalized world.

Our special service for you

Benefit from our special and free service.

  1. Simple and clear examination service! As a customer of DeuZert you simply get your certification – no so-called cross selling activities or annoying mailings.
  2. Short distances and a rapid response time! Following a positive certification decision, you will receive your certificate within 48 hours. Where required, we will send it to you by express courier – free of charge.
  3. Fair and transparent prices! Only pay for the services that you have made use of – no hidden fees or costs!
  4. Distinctive certification mark! Following a positive certification decision, you will receive our distinctive certification mark (colour or black and white) – see also „certification marks“.

We are very interested in what you think. Please feel free to contact us!

How satisfied are you with our customer service?

  Very satisfied, easy to reach, friendly and fast in reaction.   Satisfied, the customer service met my expectations.   Dissatisfied, I see improvement potentials

Any kind of complaints or appeals to a DeuZert certification decision are accepted exclusively in writing. Please send us an email. For information on further processing procedure we have provided the description for you to download.

DeuZert(R) procedure for Appeals and complaints
Excerpt from the examination regulations § 26
WP04 - D005_1_Extract ER § 26.pdf (197.7KB)
DeuZert(R) procedure for Appeals and complaints
Excerpt from the examination regulations § 26
WP04 - D005_1_Extract ER § 26.pdf (197.7KB)