ISO 21001:2018 Educational organizations - Management systems for educational organizations - Requirements with guidance for use
More than 10 years ago, according to the background of success of ISO 9001, ISO decided to launch a special management system standard for educational organizations.
Now, ISO 21001:2018 has been published. It should replace the established, highly esteemed ISO 29990:2010.
Educational organizations of all sizes can provide evidence through certification by a competent certification body such as DeuZert®,
- to meet the requirements of the internationally top-modern educational management standard ISO 21001:2018,
- to be able to consistently deliver educational services that meet customer requirements and applicable legal and regulatory requirements,
- to focus on increasing customer satisfaction and
- to master risks and opportunities and thus to achieve continuous improvement.
DeuZert® is an competent certification body for ISO 21001:2018 and can make recourse to the highest personnel competence from the responsible ISO Project Committee ISO/PC 288. It is therefore able to realize a value-adding, sustainable and accepted certification procedure.
The DeuZert® certificate according ISO 21001:2018 is an effective and confidence-building instrument
- to make one's own educational organization more competitive in the context of educational mission, vision and goals.
- to demonstrate the steadily increasing effectiveness and efficiency by means of consistent processes and suitable evaluation tools.
- to prove the application of international best practice solutions in educational management as well as
- to stimulate excellence and innovation.
The procedure of the DeuZert® certification provides:
- Offer based on a standardized questionnaire
- Mandating the certification
- Optional pre-audit
- Planning the certification audit
- Stage 1 audit as a priority documentation check for certification ability
- Stage 2 audit on-side with final audit report
- Decision on certification in the DeuZert® Certification Committee
- Certificate issue for three years
- Two calendar-year surveillance audits from the following year
- Re-certification audit with an extension of the certificate for another three years [on request]
The following references can be used to request an offer and for further information:
 | Application form for certification according ISO 21001 Generell information WP04 L - F01e_1_Application form.docx (98.94KB) |
Generell information
| WP04 L - F01e_1_Application form.docx (98.94KB) |
| Application form for certification according ISO 21001 Location-based information WP04 L - F02e_1_Application form location.docx (85.43KB) |
Location-based information
| WP04 L - F02e_1_Application form location.docx (85.43KB) |
 | DeuZert(R) procedure for certification acc. ISO 21001:2018 Description of the procedure WP04 L - D01e_1_Certification_procedure_ISO21001.pdf (164.75KB) |
Description of the procedure
| WP04 L - D01e_1_Certification_procedure_ISO21001.pdf (164.75KB) |
Additional information
The structure of ISO 21001:2018 reflects the high-level structure of all ISO management system standards. Therefore, it can be well-combined with other management system standards. The striking similarity to ISO 9001:2015 is obvious.
In detail, the structure is as follows:
1 | Scope |
2 | Normative references |
3 | Terms and definitions |
4 | Context of the organization |
5 | Leadership |
6 | Planning |
7 | Support |
8 | Operation |
9 | Performance evaluation |
10 | Improvement |
Annex A (normative) | Additional requirements for early childhood education |
Annex B (informative) | Principles for an Management systems for educational organizations |
Annex C (informative) | Classification of interested parties in educational organizations |
Annex D (informative) | Guidelines for communication with interested parties |
Annex E (informative) | Processes, measures and tools in educational organizations |
Annex F (informative) | Example of mapping to regional standards |
Annex G (informative) | Health and safety considerations for educational organizations |
Bibliography | - |
History
11.2013 | Establishment of ISO/ PC 288 management systems for educational organizations with South Korean Secretariat |
09.2014 | 1. meeting of ISO/ PC 288 in Lisbon / Portugal with participants from 16 countries; Definition of the scope and the project plan |
03.2015 | Start of work on the Working Draft ISO WD 21001 |
02.2016 | ISO CD 21001 (Committee Draft) is first time for discussion |
04.2016 | Another meeting of the ISO/ PC 288 in Lyon/ France |
12.2016 | Vote and acceptance of the ISO CD 21001 (Committee Draft) in release 1.2 with votes against |
05.2017 | Another meeting of the ISO/ PC 288 in Beirut/ Lebanon |
06.2017 | Vote and acceptance of the ISO/DIS 21001 (Draft International Standard) with votes against |
08.2017 | Vote and acceptance of the ISO/FDIS 21001 (Final Draft International Standard) with votes against |
05.2018 | Vote and acceptance of the ISO 21001:2018 with votes against |
07.2018 | Decision to dissolve the ISO/ PC 288 when the Spanish language version has been completed |
Current status: 18/10/2018
